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This is a voluntary review! When needing two residences carpets cleaned back to back, I asked friends at work(I am a professional custodian at Gowen Field), and neighbors, for a recommendation. Matt and Jen, owner/operators of Germ Warfare were mentioned more than once. We called Germ Warfare and Jen surprisingly accommodated us for both cleanings on relatively short notice. Both homes have light pink/beige carpets, and were well soiled from kids and pets. We were moving out of one, with well worn and soiled short loop nylon capets, and into the other, which was even worse(cut loop nylon). As a former highly successful professional carpet and upholstery cleaner franchise owner/operator on the west coast, of one the most popular carpet cleaning names on the planet in wet and soggy Eureka, CA, I was sure to be critical no matter how good of a job was done! When I inspected both places upon their completion, I was TOTALLY IMPRESSED with the EXCELLENT quality of cleaning performed by Matt and Jen! With my franchise I completed over 1100 jobs a year on average, and I can honestly say I could not have done a better job on the two houses than that done by Matt and Jen! They were filthy, and even now, months later, they look as good as when first done. The price was certainly competitive, the operators certainly hard working, careful, courteous, and efficient, and most of all my wife and I are more than happy with the results! Thank you Matt and Jen at Germ Warfare for an overall excellent job performance. We will be back next time as needed, and please feel free to use this reference/review as needed. To potential customers, if you are needing carpets and/or upholstery cleaned, call Germ Warfare! You will not be disappointed!
Above and beyond the call of duty! Germ Warfare Carpet & Upholstery Cleaning LLC
I needed one of my chairs cleaned immediately as my granddaughter got sick in the chair. I thought I could clean it, but when I couldn't get the smell out I knew I would have to call a professional. I was looking to have it cleaned asap and here it was July 3rd. I found Germ Warfare on BBB website and decided to call them. I was surprised and happy that Matt was coming July 4th, early AM, to clean my chairs. He told me that when he heard the why to cleaning the chair on the 4th, he understood and came to help. I am so pleased with Germ Warfare Carpet & Upholstery Cleaning, Matt did an Excellent job on my two recliners. He was friendly and professional. I am truly impressed and grateful for a job well done. Thanks, Matt!
p.s. I am also so appreciative of the several phone calls I received following the cleaning, Great Job!!!
Called several companies to get bids on my job. Germ warfare was the only company willing and ready to do what I wanted. They worked with me allowing me to move furniture around their cleaning process so that every inch of carpet was thoroughly cleaned in our newly purchased home... very professional, prompt, and got the job done for the amount they quoted me over the phone... not to mention they came out on a Sunday which made not only myself but my wife very happy! Nothing but great things to say about this team! Will definitely be using Germ Warfare for all our future needs.
Wanted to say that unlike many other reviews I've read, Germ Warfare Carpet Cleaning had the best price in town to help me with my cleaning needs. They showed up, were very professional, very friendly, and even talked with my girls about what they were doing. It's not often now days that you find a company that treats their customers the way Germ Warfare did today. They truly made my day. They made me feel like I was a VIP Customer spending time talking with me, showing me how their product works. They weren't rushing to get the job done to get their money and move on to the next job. I was so happy with your company today; I have already talked to many of my friends about you! The very best part of my day was when they were getting ready to go, Matt said there was no charge for today. I couldn't believe it!!! "This doesn't happen these days," I was thinking. I was wrong. I will never forget the service they provided and will be a Germ Warfare customer for years to come. Thanks again guys!!!
After weeks of looking at a carpet that looked like an army ran through it with muddy shoes, I am now looking at unrecognizably clean carpet...handy work of Germ Warfare Carpet Cleaning. After the holidays are over and the company is all gone, get your carpets cleaned by Germ Warfare...they do an amazing job!
I just wanted to thank Germ Warfare Carpet Cleaning for doing a stellar job on my carpets today! I am truly impressed with not only the work that was done, but also with the honesty and integrity they have as individuals and as a company. I will definitely be doing more business with them in the near future and would recommend them to anyone who struggles, as I do, in finding people who take the time to do a good job, stand behind their work, and who are not only honest but have integrity, as well. I not only feel like I found a great company for my carpet cleaning needs, but a friend as well. Thank you again for your services today, Germ Warfare Carpet Cleaning!!! You have another satisfied customer!
Today Germ Warfare Carpet Cleaning came in and cleaned the results of three very active kids, their friends, and a huge Great Dane. Carpet looks like new...fabulous job, guys! Thanks!!!
Today has been jam-packed with getting things done around the house, but most exciting has been getting my carpets cleaned after some serious abuse from two dogs. Germ Warfare Carpet Cleaning rocked it and I couldn't be happier with how the carpet looks! Highly recommend them for any carpet or upholstery cleaning.
Had an amazing detail done on our truck yesterday! If you need a professional and great job done on your carpets/floors (and that's cars or house), then get a hold of my friends at Germ Warfare Carpet & Upholstery Cleaning!!!
I know I've said this before, but I'd really like to let everyone know just how much I appreciate Germ Warfare Carpet Cleaning. They cleaned for us a couple of months ago and did an absolutely amazing job. We had a situation recently that required us to need another cleaning job, and they went above and beyond to help us right away. I'd highly recommend them for anyone needing great carpet cleaning and great service from great people!