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This is a voluntary review! When needing two residences carpets cleaned back to back, I asked friends at work(I am a professional custodian at Gowen Field), and neighbors, for a recommendation. Matt and Jen, owner/operators of Germ Warfare were mentioned more than once. We called Germ Warfare and Jen surprisingly accommodated us for both cleanings on relatively short notice. Both homes have light pink/beige carpets, and were well soiled from kids and pets. We were moving out of one, with well worn and soiled short loop nylon capets, and into the other, which was even worse(cut loop nylon). As a former highly successful professional carpet and upholstery cleaner franchise owner/operator on the west coast, of one the most popular carpet cleaning names on the planet in wet and soggy Eureka, CA, I was sure to be critical no matter how good of a job was done! When I inspected both places upon their completion, I was TOTALLY IMPRESSED with the EXCELLENT quality of cleaning performed by Matt and Jen! With my franchise I completed over 1100 jobs a year on average, and I can honestly say I could not have done a better job on the two houses than that done by Matt and Jen! They were filthy, and even now, months later, they look as good as when first done. The price was certainly competitive, the operators certainly hard working, careful, courteous, and efficient, and most of all my wife and I are more than happy with the results! Thank you Matt and Jen at Germ Warfare for an overall excellent job performance. We will be back next time as needed, and please feel free to use this reference/review as needed. To potential customers, if you are needing carpets and/or upholstery cleaned, call Germ Warfare! You will not be disappointed!
Above and beyond the call of duty! Germ Warfare Carpet & Upholstery Cleaning LLC
I needed one of my chairs cleaned immediately as my granddaughter got sick in the chair. I thought I could clean it, but when I couldn't get the smell out I knew I would have to call a professional. I was looking to have it cleaned asap and here it was July 3rd. I found Germ Warfare on BBB website and decided to call them. I was surprised and happy that Matt was coming July 4th, early AM, to clean my chairs. He told me that when he heard the why to cleaning the chair on the 4th, he understood and came to help. I am so pleased with Germ Warfare Carpet & Upholstery Cleaning, Matt did an Excellent job on my two recliners. He was friendly and professional. I am truly impressed and grateful for a job well done. Thanks, Matt!
p.s. I am also so appreciative of the several phone calls I received following the cleaning, Great Job!!!
Called several companies to get bids on my job. Germ warfare was the only company willing and ready to do what I wanted. They worked with me allowing me to move furniture around their cleaning process so that every inch of carpet was thoroughly cleaned in our newly purchased home... very professional, prompt, and got the job done for the amount they quoted me over the phone... not to mention they came out on a Sunday which made not only myself but my wife very happy! Nothing but great things to say about this team! Will definitely be using Germ Warfare for all our future needs.
Germ Warfare Carpet Cleaning cleaned the carpet in my home just before I had my daughter. I had family caring for my pets and, without fail, my dog had not one but multiple accidents in the house before we got home from the hospital. The folks at Germ Warfare Carpet Cleaning were so amazing! They came out and re-treated the areas that were soiled and made sure our home was ready for our return. Matt met us at our front door to welcome us home and make sure we were taken care of. Talk about service! It is hard to find someone that puts so much heart and passion into what they do. Thank you!!! I refer them anytime I can!!
Germ Warfare Carpet Cleaning cleaned my carpets on July 14th and they did an amazing job, not to mention that I scheduled with one day's notice and they were able to fit me in. So impressed with everything, from the work to the way I was treated. They came highly recommended and I will definitely be using them again!